Manager, Global TA Innovation & Operations

Company: Align Technology
Location: Raleigh
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description As Align Technology continues to grow, recruiting excellence is essential to achieving our goals. Join our Global Talent Team as a Manager, Global Talent Acquisition Innovation & Operations , where you will drive operational efficiency by modernizing our tools, processes, and technology ecosystem. This role leads initiatives that enhance recruiter productivity, improve the candidate journey, and enable global consistency through scalable, AI-supported recruiting solutions. You will partner closely with regional Talent Acquisition teams, HR Technology, HR Leadership, IT, and Compliance teams as well as third-party vendors to deliver innovative systems, measurable process improvements, and a world-class experience for candidates, recruiters, and hiring managers. Role expectations Leadership & Strategy · Lead and develop a high-performing team of Talent Acquisition Innovation & Operations Specialists supporting global Talent Acquisition. · Establish clear team goals, performance measures, and accountability standards while fostering agility, customer focus, and continuous improvement. · Serve as a trusted partner to TA leaders globally to align operational priorities with business needs. Technology, AI Innovation & Process Optimization · Act as a champion for global TA technologies, driving adoption, effectiveness, and continuous improvement. · Review, evaluate, and implement modern AI-driven recruiting technologies (e.g., automation, screening AI, candidate engagement tools, analytics platforms) to harmonize processes and enhance recruiter efficiency. · Simplify and optimize the TA technology stack while maintaining quality, compliance, and user experience. · Continually work to eliminate manual processes through automation and self-service for both the TA Partner and TA Coordinator roles. · Conduct discovery of best-in-class practices, digital tools, and AI capabilities to strengthen the end-to-end candidate and recruiter experience. · Serve as the business owner for our 2 Applicant Tracking Systems (Pinpoint and Moka), and partnering with HR Operations on system design and information workflows from ATS to HRIS. Data, Insights & Experience Management · Leverage data and user insights to identify process gaps, pain points, and improvement opportunities across the TA lifecycle. · Develop and implement robust metrics and dashboards to measure system performance, adoption, and business impact. · Elevate the candidate experience by aligning technology solutions with a clear vision for a seamless, globally consistent but locally relevant hiring journey. Program & Vendor Management · Oversee relationships with TA technology vendors, including roadmap reviews, release evaluations, service performance, and ROI analysis. · Lead project management for new technology implementations, enhancements, and global rollouts. · Create communication plans, training materials, and job aids to support the adoption of new or updated tools and processes. · Ensure TA processes and systems meet audit, compliance, and data privacy expectations. What we're looking for • 10 years of progressive experience in Talent Acquisition, TA Operations, or related functions. • 2 years of team leadership or business partnership experience in a fast-paced environment. • Experience with modern recruitment technologies and/or AI-enabled hiring platforms. • Proven ability to drive process optimization, operational excellence, and change management. • Strong analytical skills with the ability to bring structure, clarity, and measurable outcomes to ambiguous challenges. • Demonstrated success building partnerships across global, matrixed organizations. • Experience with Applicant Tracking Systems, background check platforms, and other core TA systems. • Builder mindset with a passion for innovation and continuous improvement. • Strong communication and stakeholder engagement skills. • Ability to thrive in a global, high-growth environment. • International travel up to 10% Pay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience. General Description of All Benefits We are pleased to provide a general description of the benefits Align offers to full-time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees: Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment Back-up Child/Elder Care and access to a caregiving concierge Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans Breast Milk Delivery and Lactation Support Services Employee Assistance Program Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18) enrolled in an Align medical Plan Employee benefits. Align offers its employees: Short-term and long-term disability insurance in accordance with those plans. Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans. Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan. 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options. Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible). Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure. Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours. 11 Company-designated paid holidays throughout the year. If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law. Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.

Keywords: Align Technology, Jacksonville , Manager, Global TA Innovation & Operations, Human Resources , Raleigh, North Carolina