JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Jacksonville
Posted on: August 2, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDanielleG on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Jacksonville , Call Center Agents, Sales , Jacksonville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Entry Level Sales Reps - Part Time - Interview Now - $15.00 base-appt.
Description: Entry Level Sales Reps - Part Time - Interview NowVector Marketing is currently running interviews for part time sales rep positions with an option to work full time. Sales reps sell Cutco products one (more...)
Company: Vector Marketing
Location: Raleigh
Posted on: 08/24/2019

Customer Service/Sales - Part Time - Interview Now - $15.00 base-appt.
Description: Customer Service/Sales - Part Time - Interview NowWe are currently running interviews for customer sales service. Part time work, paid weekly. Previous experience isn't required - we provide all of (more...)
Company: Vector Marketing
Location: Rocky Mount
Posted on: 08/24/2019

Outside Sales Representative
Description: At A Glance ul li Full-time sales role good for students, grads, and people who appreciate flexibility, with potential for advancement and no ceiling on commission bonuses. li A role that is ideal (more...)
Company: Spectrum
Location: Fayetteville
Posted on: 08/24/2019


Cross Sales Account Executive (Risk/Lending)
Description: Abrigo provides technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness (more...)
Company: Abrigo
Location: Raleigh
Posted on: 08/24/2019

Virtual / At Home Customer Service Representative
Description: Got a bad case of the Mondays Bad hair day Tired of sitting in traffic Let Omni Interactions make everyday a Friday Were looking for at-home agents to assist
Company: Omni
Location: Fayetteville
Posted on: 08/24/2019

Life Insurance Agent
Description: LIFE AND HEALTH INSURANCE AGENTS NEEDED. PART TIME OR FULL TIME EXPERIENCE NOT NECESSARY NOT LICENSED-NO PROBLEM GREAT TRAINING PROGRAM
Company: National Agents Alliance
Location: Raleigh
Posted on: 08/24/2019

Inbound Customer Service Agent - Work From Home
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customers product questions, promote customer retention, and do exchanges
Company: Mommy Jobs Online
Location: Raleigh
Posted on: 08/24/2019

Customer Service/Sales - Part Time - Interview Now - $15.00 base-appt.
Description: Customer Service/Sales - Part Time - Interview NowWe are currently running interviews for customer sales service. Part time work, paid weekly. Previous experience isn't required - we provide all of (more...)
Company: Vector Marketing
Location: Greenville
Posted on: 08/24/2019

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Raleigh
Posted on: 08/24/2019

Branch Sales & Service Representative (MLO)
Description: Position Overview br br At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. (more...)
Company: PNC Financial Services Group
Location: Fayetteville
Posted on: 08/24/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds