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Customer Care Agents / Work Remote

Company: mommy jobs online
Location: Jacksonville
Posted on: May 10, 2019

Job Description:

The Customer Care Agent is responsible for providing excellent customer service and building customer loyalty through the courteous, efficient handling of customer interactions (phone, email, chat, etc...) according to our Client's brand guidelines and requirements. Candidate expectations include; Provide superior customer service to a wide variety of customers with a pleasant, patient, and friendly attitude. Possess excellent written and verbal English communication skills, demonstrated by consistent use of proper and professional language to include tone, diction, pace, enunciation, and avoidance of slang. Flexibility in scheduling availability Proficiency with standard office technologies, including Microsoft 365, MS Word, Excel, web browsers, email, electronic calendar, instant messaging, information sourcing, etc. Ability to navigate computer software and websites as necessary without third party assistance. Customer service experience preferred; Call center experience is a plus

Keywords: mommy jobs online, Jacksonville , Customer Care Agents / Work Remote, Sales , Jacksonville, North Carolina

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