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Float Sales & Service Representative (Teller)

Company: First Citizens Bank.
Location: New Bern
Posted on: May 15, 2024

Job Description:

OverviewAre you a people person? Be a First Citizens person. Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.The successful candidate will demonstrate:Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversationCustomer Service Skills: Demonstrates professionalism and empathy in customer interactionsAdaptability: Has the ability to learn and adapt quickly to new information and technologyTeamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationshipsFlexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficientlyAgility: Able to process information and move quickly through problem resolutionGas mileage will be reimbursed. This role may float to the following branch locations:New Bern Country Club: 4301 Country Club Rd, Trent Woods, NC, USGlenburnie: 3490 Martin Luther King Jr Blvd, New Bern, NC, USNew Bern Main: 305 Broad Street, New Bern, NC, USMorehead City: 3412 Bridges Street, Morehead City, NC, USAtlantic Beach: 101 Atlantic Beach Causeway, Atlantic Beach, NC, USBeaufort: 1505 Live Oak St, Beaufort, NC, USOriental: 409 Broad St, Oriental, NC, USNewport: 7045 Highway 70 East, Newport, NC, USCarolina Colours: 2060 Waterscape Way, New Bern, NC, USBayboro: 310 Main Street, Bayboro, NC, USHavelock: 132 East Main Street, Havelock, NC, USResponsibilitiesThe essential functions of the job include, but are not necessarily limited to, the following:Engaging customers in conversation to understand their banking needs and preferencesProcessing transactions accurately and efficientlyProviding assistance with account servicing needsFacilitating customer awareness and education of bank services, including digital banking capabilitiesIntroducing customers to other branch team members or bank partners who are able to provide solutions for their financial needsThis position will provide coverage to multiple branches.QualificationsHigh School Diploma or GED and 6 months customer service experiencePreferred Area of Experience: Sales or bankingLicense or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Gas mileage will be reimbursedSkill(s): Financial literacy, Knowledge of retail banking products and servicesby Jobble

Keywords: First Citizens Bank., Jacksonville , Float Sales & Service Representative (Teller), Sales , New Bern, North Carolina

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