SALES PERSON
Company: Hendrick Automotive Group
Location: Fayetteville
Posted on: May 8, 2024
Job Description:
Rick Hendrick ToyotaLocation: 1969 Skibo Rd, Fayetteville, North
Carolina 28314 Summary: Sells new or used vehicles at a profit to
the dealership, while ensuring customer satisfaction. Supervisory
Responsibilities: This job has no direct supervisory
responsibilities. Essential Duties and Responsibilities include the
following:
- Meets dealership sales goals.
- Greets customer and determines make, type, and quality of
vehicle desired.
- Explains features and demonstrates operation of vehicle in
showroom or on demonstration drive.
- Suggests optional equipment for customer to purchase.
- Computes and quotes sales price, including tax, trade-in
allowance, and discount.
- Completes paperwork accompanying vehicle sales, including but
not limited to, preparing sales slip or sales contract.
- Arranges for delivery and registration of vehicle.
- Researches availability of models and optional equipment.
- Engages in business development.
- Addresses customer concerns.
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping
system
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and
regulations in the performance of duties.
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
medical conditions to perform the essential functions. Desired
Education: o GED --- High School Diploma o Associate Degree o
Bachelor Degree o Master Degree o Doctorate Degree Field of
Study/Work Experience: o Accounting --- Automotive o Business o
Human Resources o Information Technology Desired Work Experience:
--- up to 3 years o 3-5 years o 5+ years Education/Experience:
Prior sales and/or customer service experience desired.
Certificates and Licenses: --- Valid Driver's License o Automobile
Salesperson License Computer Skills: Intermediate knowledge of
Microsoft Office products. Intermediate ability to learn web
applications for customer management. Communication Skills: Ability
to understand and follow instructions. Ability to communicate
effectively with customers and company personnel. Attendance
Requirements: The position requires regular and predictable
attendance. Scheduled shifts may include evening hours, weekends,
and holidays. Physical Demands: While performing the duties of this
job, the employee is regularly required to talk or hear. The
employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises,
both indoors and outdoors and on customer test drives. Due to the
nature of the position, may be exposed to various work environments
and required to perform a variety of tasks. Heavy standing work.
Work includes frequent movement around the company facilities and
the outdoor car lot to interact with customers and other
departments. Verbal and Writing Ability: Ability to read and
comprehend instructions, correspondence, and memos. Ability to
effectively present information in one-on-one and small group
situations to customers and other employees. Math Ability: Ability
to add, subtract, multiply and divide. Reasoning Ability: Ability
to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations. - Core Values: To
perform the job successfully, an individual should demonstrate the
following Core Values: Servant Leadership Servant Leaders
consciously put the needs of others before their own, because to
serve people is to value them. Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level. Integrity Being
honest and transparent with people, in an effort to do the right
thing within the letter and spirit of the law, drives every action
we take and every decision we make. Commitment to Customer
Enthusiasm Every day we recommit ourselves to the customer
experience, and we are empowered to exceed the expectations of our
customers. Passion for Winning Hendrick's tradition of winning is
based on the idea of striving to be the best, not the biggest, and
is therefore defined by how we treat our people. Accountability at
All Levels Taking ownership of our actions and our decisions allows
us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts
as well as our egos, in order to seek out and improve upon areas of
opportunity within ourselves and our team. This job description in
no way states or implies that these are the only duties and
responsibilities to be performed by this employee. The employee
will be required to follow any other instructions and to perform
any other duties and responsibilities upon the request of a
supervisor. This job description is subject to revision at the
discretion of the company. Hendrick is an Equal Opportunity
employer. Minorities, women, veterans, and individuals with
disabilities are encouraged to apply. For more information
regarding the EEOC, please visit .
Keywords: Hendrick Automotive Group, Jacksonville , SALES PERSON, Sales , Fayetteville, North Carolina
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