Customer Service Rep II

Company: D2 Government Solutions
Location: Jacksonville
Posted on: November 19, 2020

Job Description:

Customer Service Rep II + Jobs + Login + Jacksonville, NC, USA + Part Time Email Me Similar Jobs Email Me This Job D2 Government Solutions is seeking qualified candidates for a part-time, on-call Customer Service Rep II at our site location in Jacksonville, NC. Our Customer Service Rep II will be responsible for issuing, reviewing, and processing applications for vehicle registration, to include ensuring applications and supporting documents are complete, valid, and comply with applicable laws, regulations, and rules. Must be self-motivated, reliable, and hard-working, but also willing to take direction from management. Responsibilities for the Customer Service Rep II include: + Review, process, and issue temporary passes for all commercial vehicles to the installation in accordance with established laws, regulations, and rules + Report any expired, fraudulent, or suspicious documents to the on-site government representative + Enter, verify, and update data for the registration of vehicles in two separate databases + Ensure personnel who have access to these databases do not share information with personnel who do not have authorization or need to know + Track all data entry in provided log; turn log in to appropriate personnel and/or location at the end of each work day + Perform general office tasks including filing, collating, recording information, and operating office equipment (copier, fax, scanner, telephone, etc.) Requirements + Minimum of one year of experience in customer service and conflict resolution + Must be proficient with Microsoft Windows and the Microsoft Office Suite + Must pass the National Agency Check with Inquirers (NACI) for computer access D2 Government Solutions provides a variety of aviation related services to the government and commercial customers. We provide both flight training and operations services. D2GS is a veteran-friendly and military spouse-friendly organization. Visit us on the web at www.d2-gs.com to learn more. D2GS is an Equal Opportunity Employer. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. No phone calls, please.

Keywords: D2 Government Solutions, Jacksonville , Customer Service Rep II, Sales , Jacksonville, North Carolina