Experienced Auto Body Shop Estimator/Collision Service Advisor
Company: Hendrick Automotive Group
Location: Wilmington
Posted on: April 30, 2024
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Job Description:
Due to high volume of workflow from our customers and industry
partners, Hendrick Automotive Group is looking to add an
experienced Collision Estimator to our team at Jeff Gordon
Collision Center in Wilmington, North Carolina (10 minutes from
Wrightsville Beach). The ideal candidate has at least 3-4 years of
writing estimates in a high-volume environment and is well-versed
in CCC as if it was a second language. I-CAR and other industry
certifications are a plus! Are you looking to earn a rewarding
income for your efforts with unlimited potential? Are you tired of
feeling like a number and not getting the resources you need to be
successful? Don't miss this opportunity and apply today!
We have a busy, air-conditioned, collision center with state of the
art equipment provided that allows the technicians to be more
efficient while completing safe, quality repairs! Being an
automotive industry leader, we have access to the tooling and
replacement parts we need to complete jobs and return vehicles to
customers efficiently! Great benefits include vision, dental 401k
and PAID, yes, paid health insurance! Continuous free training and
ongoing industry certifications! Join a team that cares about you!
Join Jeff Gordon Chevrolet Collision Center!
Jeff Gordon Chevrolet Collision Center
Location: 228 College Rd, Wilmington, NC 28403
Pay Range: Earning Potential $100,000+
Summary: Responsible for identifying and documenting necessary body
repair work for customers. Responsible for scheduling body work to
be performed.
Supervisory Responsibilities: This job has no direct supervisory
responsibilities.
Essential Duties and Responsibilities include the following:
Schedules appointments with customer.
Works with customer and Collision Center Technician to identify
required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to
condition specified by customer.
Enters itemized estimate on repair order and explains estimate to
customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping
system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and
regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with medical conditions to perform the essential
functions.
Desired Education:
o GED
--- High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
o up to 3 years
--- 3-5 years
o 5+ years
Education/Experience:
Working knowledge of the body repair methods. Strong interpersonal
and persuasive selling skills.
Certificates and Licenses:
--- Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate knowledge of Microsoft Office products. Ability and
knowledge of Collision Center Management System and additional
software programs to support operations.
Communication Skills:
Ability to understand and follow instructions. Ability to
communicate effectively with customers, company
personnel and insurance adjusters.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled
shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly
required to talk or hear. The employee is frequently required to
stand, walk, and sit. May be exposed to load noise, vibration,
paint-dust, and other body repair shop conditions.
Environment Demands:
Duties are generally performed in the Collision Center area. Work
includes inspection of customer vehicles and frequent movement
around the body repair shop to convey information between customers
and Collision Center Technicians. Frequently interacts with
customers, Collision Center Manager, Collision Center Technicians,
and Company personnel.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and
memos. Ability to effectively present information in one-on-one and
small group situations to customers and other employees.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out
instructions. Ability to deal with standardized situations. Ability
to understand and follow technical manuals.
Core Values:
To perform the job successfully, an individual should demonstrate
the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their
own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the
right thing within the letter and spirit of the law, drives every
action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we
are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to
be the best, not the biggest, and is therefore defined by how we
treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow
as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to
seek out and improve upon areas of opportunity within ourselves and
our team.
This job description in no way states or implies that these are the
only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and
to perform any other duties and responsibilities upon the request
of a supervisor. This job description is subject to revision at the
discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women,
veterans, and individuals with disabilities are encouraged to
apply. For more information regarding the EEOC, please visit
https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.Compensation
details: 65000-150000 Yearly
SalaryPI34d64322ebfe-25660-34327924
Keywords: Hendrick Automotive Group, Jacksonville , Experienced Auto Body Shop Estimator/Collision Service Advisor, Professions , Wilmington, North Carolina
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