Company: Hendrick Automotive Group
Posted on: November 18, 2022
Stevenson-Hendrick Toyota JacksonvilleLocation: 3124 New Bern
Highway, Jacksonville, North Carolina 28546Summary:Sells new or
used vehicles at a profit to the dealership, while ensuring
customer satisfaction. Supervisory Responsibilities:This job has no
direct supervisory responsibilities.Essential Duties and
Responsibilities include the following:
- Meets dealership sales goals.
- Greets customer and determines make, type, and quality of
- Explains features and demonstrates operation of vehicle in
showroom or on demonstration drive.
- Don't sell a car - help someone buy a car!
- Computes and quotes sales price, including tax, trade-in
allowance, and discount.
- Completes paperwork accompanying vehicle sales, including but
not limited to, preparing sales slip or sales contract.
- Arranges for delivery and registration of vehicle.
- Researches availability of models and optional equipment.
- Engages in business development.
- Addresses customer concerns.
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and
regulations in the performance of duties.
- Other duties as assignedQualifications:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
medical conditions to perform the essential functions.Desired Work
Experience: up to 3 yearso 3-5 yearso 5+
yearsEducation/Experience:Prior sales and/or customer service
experience desired.Certificates and Licenses: Valid Driver's
Licenseo Automobile Salesperson LicenseComputer Skills:Intermediate
knowledge of Microsoft Office products. Intermediate ability to
learn web applications for customer management.Communication
Skills:Ability to understand and follow instructions. Ability to
communicate effectively with customers and company
personnel.Attendance Requirements:The position requires regular and
predictable attendance. Scheduled shifts may include evening hours,
weekends, and holidays.Physical Demands:While performing the duties
of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and
sit.Environment Demands:Duties are performed throughout the
premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work
environments and required to perform a variety of tasks. Heavy
standing work. Work includes frequent movement around the company
facilities and the outdoor car lot to interact with customers and
other departments.Verbal and Writing Ability:Ability to read and
comprehend instructions, correspondence, and memos. Ability to
effectively present information in one-on-one and small group
situations to customers and other employees.Math Ability:Ability to
add, subtract, multiply and divide.Reasoning Ability:Ability to
apply common sense understanding to carry out instructions. Ability
to deal with standardized situations. Core Values:To perform the
job successfully, an individual should demonstrate the following
Core Values:Servant LeadershipServant Leaders consciously put the
needs of others before their own, because to serve people is to
value them.Teamwork through Trust & RespectDiversity is strength,
and when we trust and respect one another we can work as a team to
achieve at a high level.IntegrityBeing honest and transparent with
people, in an effort to do the right thing within the letter and
spirit of the law, drives every action we take and every decision
we make.Commitment to Customer EnthusiasmEvery day we recommit
ourselves to the customer experience, and we are empowered to
exceed the expectations of our customers.Passion for
WinningHendrick's tradition of winning is based on the idea of
striving to be the best, not the biggest, and is therefore defined
by how we treat our people.Accountability at All LevelsTaking
ownership of our actions and our decisions allows us to grow as
individuals, and support each other as a team.Commitment to
Continuous ImprovementEvery day we soften our hearts as well as our
egos, in order to seek out and improve upon areas of opportunity
within ourselves and our team.This job description in no way states
or implies that these are the only duties and responsibilities to
be performed by this employee. The employee will be required to
follow any other instructions and to perform any other duties and
responsibilities upon the request of a supervisor. This job
description is subject to revision at the discretion of the
company.Hendrick is an Equal Opportunity employer. Minorities,
women, veterans, and individuals with disabilities are encouraged
to apply. For more information regarding the EEOC, please visit
Keywords: Hendrick Automotive Group, Jacksonville , Sales Consultant, Professions , Jacksonville, North Carolina
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