Patient Service Specialist
Company: Select Medical Corporation
Location: Jacksonville
Posted on: May 26, 2023
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Job Description:
Overview/Are you someone who absolutely loves to be of service
to others? Do you enjoy when people depend on you for help? Are you
organized and detail-oriented? Do you thrive on building
relationships with others? If so, the Patient Service Specialist
role could be a great fit for you.This is not your average front
desk, receptionist position - it's so much more! Working as a
Patient Service Specialist at Select Medical can be a highly
fulfilling job that allows you to not only have a positive impact
on the patient's experience, but also your coworkers' experience,
and the results we achieve as a company.At Select Medical, every
team member has a critical role to play in the success of our
patients and our company. As a Patient Service Specialist, your
performance is one of the keys to our ability to consistently
provide a great place for patients to receive care and treatment,
as well as a great place for employees to work. So while you will
be stationed at the front desk, you will be making an impact on
every patient's care experience.Select Medical is the nation's
leading physical therapy provider and our teams are dedicated to
the communities we serve and to delivering an exceptional patient
experience in a welcoming, positive, and helpful environment. This
Patient Service Specialist position goes above and beyond the
normal duties of a secretary or receptionist. As an employee at
Select Medical, you will have the ability to impact people's lives
in truly meaningful ways every day. We are looking for someone to
join our team who will help us make a positive impact in the local
community.General Requirements: The ideal Select Medical employee
is* Adaptable and Flexible: willing to adapt or adjust to
accommodate your colleagues and patients* Patient-centric mindset:
the patient always comes first and you will make the first and last
impression on them* Exceptional communication skills: communicate
proactively and with empathy* Detail-oriented: people count on you
to ensure all the details are done correctly the first time around*
Team Player: you will be an integral part of a clinical
teamResponsibilitiesResponsibilities: You're more than just an
admin or a secretary! The ideal candidate possesses the ability to
consistently perform the following job duties with excellence...*
Warmly greet every patient with eye contact, a smile, and a
positive statement* Attentively register new and existing patients
as they arrive, offering them information as necessary to ensure
they know what to expect during their visit* Thoughtfully schedule
patient appointments in person or over the phone by showing empathy
for their needs and limitations* Carefully conduct insurance
authorizations and verifications* Collect co-pays from patients
with attention to detail* Offer a fond farewell, providing any
pertinent information about their next appointment* Respond to
requests for information from patients, providers, and coworkers in
a timely manner and with a positive attitude* Show you are a team
player who is committed to excellence by assisting your peers with
general clinic maintenance and upkeep* Live the Select Medical
Values in every interaction, every daySchedule:* Clinic Location:
Jacksonville, NC* Type of Employment: Per Diem* Hours: As Needed,
TBD with hiring manager* Salary: Starting at $15/hour (Pending
Experience)QualificationsMinimum Qualifications:* HS diploma/GED
required* 1 year of scheduling experience* Insurance verification
experiencePhysical Requirements:* Ability to walk, stand, bend, and
reach consistently throughout a work day/shift* Appropriate manual
dexterity to enable typing (including10-key) throughout a work
day/shift* Ability to lift up to 25lbs, safely, from ground to
waist using proper body mechanics* Ability to carry office supplies
up to 10lbs* Visual acuity (near and distant) sufficient to
maintain accurate records, recognize people and understand written
direction* Ability to speak and hear sufficiently to understand and
give directionsAdditional DataSelect Medical is committed to having
a workforce that reflects diversity at all levels and is an equal
opportunity employer. Qualified applicants are considered for
employment, and employees are treated during employment without
regard to race, color, religion, national origin, citizenship, age,
sex, sexual orientation, gender identity, marital status, ancestry,
physical or mental disability, veteran status, or any other
characteristic protected under applicable law.
Keywords: Select Medical Corporation, Jacksonville , Patient Service Specialist, Other , Jacksonville, North Carolina
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