Patient Access Specialist
Company: Novant Health
Location: Jacksonville
Posted on: March 19, 2023
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Job Description:
Overview:
Novant Health is seeking a Patient Access Specialist to be
responsible for pre-registration, registration, verification
activities and gathering and processing of patient demographic and
financial information. Responsible for identifying source of
payment and collecting payment and interfacing with insurers,
members of the hospital and medical staff. Come join a remarkable
team where quality care meets quality service, in every dimension,
every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be
the destination for your professional growth.At Novant Health, one
of our core values is diversity and inclusion. By engaging the
strengths and talents of each team member, we ensure a strong
organization capable of providing remarkable healthcare to our
patients, families and communities. Therefore, we invite applicants
from all group dynamics to apply to our exciting career
opportunities.
Qualifications:
Education: High School or GED, required.Experience: Minimum one
year experience in patient access, registration, billing, cash
collection, insurance and/or pre-certification in a medical
environment preferred. One year Customer Service experience in any
field required. One year of clerical experience in medical office
setting Other related experience may be considered in lieu of
medical office experience required.Licensure/Certification: NAHAM
CHAA Certification (required within two years of employment). HFMA
CRCR Certification (recommended within four years of
employment).Additional skills required: Demonstrated knowledge of
insurance plans and coordination of benefits, registration
processes, collection and cash receipting in compliance with
regulatory standards, emergency codes and appropriate responses,
and applicable federal and state healthcare regulations. Excellent
interpersonal and communication skills, possesses experience and
competency in customer relation skills. Ability to organize and
prioritize work in a stressful environment with changing
priorities. Must be able to interact with individuals of all
cultures and levels of authority. Requires the ability to maintain
confidentiality. Ability to work effectively as a member of a team
and individually. Good oral and written communication skills. Good
problem solving skills. Basic medical terminology, knowledge can be
obtained through formal classes or work experience. Basic computer
skills and experience in patient registration systems. Maintains
current knowledge of Federal and State regulatory compliance
guidelines and JCAHO requirements. Participates in and facilitates
communication between their supervisors other Revenue Cycle
Departmental staff and management in order to strengthen and
improve processes within the revenue cycle. Adheres to departmental
objectives through cooperation and quality performance. Detailed
knowledge of government payors. Ability to drive/travel to multiple
facilities/locations as needed. Cross trained in multiple areas
including ability to work in all registration points.Additional
skills preferred: Reading procedural orders, basic scheduling
functions, understanding of insurance benefits, insurance plans and
coordination of benefits.
Responsibilities:
It is the responsibility of every Novant Health team member to
deliver the most remarkable patient experience in every dimension,
every time.Our team members are part of an environment that fosters
team work, team member engagement and community involvement.The
successful team member has a commitment to leveraging diversity and
inclusion in support of quality care.All Novant Health team members
are responsible for fostering a safe patient environment driven by
the principles of "First Do No Harm".
Keywords: Novant Health, Jacksonville , Patient Access Specialist, Other , Jacksonville, North Carolina
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