Call Center Medical Clerk
Company: Americas Staffing Partner
Location: New Bern
Posted on: January 27, 2023
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Job Description:
Job Summary: This is not a remote position! Provide
administrative support services in the Appointment Call Center for
the Naval Health Clinic Cherry Point, NC (MTF). A major feature of
the military health care benefit for eligible Military Healthcare
System (MHS) beneficiaries is access to Medical Treatment
Facilities (MTFs) health care services via a scheduled appointment.
Our goal is to provide priority appointment access to its
beneficiaries.Duties:Serve as the Customer Relations Representative
for Appointing Services, answering complex appointment questions
and resolving patient complaints.Main Point of Contact for
communication of MTF appointment criteria between their staff and
the MTF clinics.Continually monitor the appointment criteria set by
clinics or the MTF for their impact on patients or staff.Keep the
MTF Healthcare Business Operations Department Head or designee
informed of these impacts, positive and negative, as they are
identified. Requirements:A current American Heart Association Basic
Life Support Certification(BLS) and not a CPR/AED.At least 1 year
of experience in a medical field.Must have Call Center
experienceMust have a RealID
Keywords: Americas Staffing Partner, Jacksonville , Call Center Medical Clerk, Other , New Bern, North Carolina
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