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Collaborative Services Administrator

Company: RTL Networks, Inc.
Location: Jacksonville
Posted on: June 16, 2022

Job Description:

Job Title: Collaborative Services Administrator

Status: Full-time

Location: Camp Lejeune, NC/Jacksonville, NC

DoD clearance required

About Us: RTL Networks, Inc. is a rapidly growing company primarily focused on providing information technology (IT) support services and personnel to a variety of commercial and government customers for long term contracts. By providing a wide array of professional services and products, we help our customers leverage technology and operate with total confidence in the predictability, security, and reliability of their technology resources to meet business objectives.

Overview: CS Administrator will support the customers Information Knowledge Management (IKM) environment in multiple enclaves by providing Systems Administration to include planning, identifying systems requirements for CPU, RAM, and storage usage. CS Administrator is responsible for installing, patching, managing, and creating backups. Multiple enclaves will be managed simultaneously in both enterprise and tactical environments to include sand box development. Administration will include monitoring for anomalies to prevent security intrusion of IKM systems and applications.

Job Duties/Responsibilities. Supports war-fighting processes providing virtual services for the Marine Expeditionary Force to create, organize, discuss, review, store and disseminate information in distributed operating environment. Examples include Internet Relay Chat Protocol/ Extensible Messaging and Presence Protocol (IRC/XMPP) Chat Services, Skype for Business (SfB) 2015 / Defense Collaborative Service (DCS), SharePoint 2013, SharePoint 2016, Office 365, and All Partners Access Network (APAN) on all assigned networks. The Collaborative Services (CS) CS Administrators plan, build, and manage the associated servers in a virtual environment maintaining a high level of availability and ensuring all required Security Technical Implementation Guides (STIGS) are applied and all Information Assurance Vulnerability Alerts (IAVA) are applied as needed. Completes all CS Service Requests in a timely manner ensuring customer is satisfied with results. Service requests are reviewed weekly for completion and accuracy.

Education/Experience Requirements.

  • More than 4 years server administration experience, SharePoint preferred.
  • DOD 8570.1M IAT Level II (GSEC, CompTIA Security+, SCNP SSCP), SQL Server, and VMware Certified Associate 6 Certifications.

    Required Skills.

    • Completes Service Requests in production and deployed (Tactical) environments.
    • Installs, configures, and upgrades IKM systems.
    • Maintains and upgrades IKM production environment.
    • Manages IKM system operations and services.
    • Conduct IKM system(s) data back up and restorations.
    • Installs, configures, and maintains Virtual Machines (VM) and Storage Area Networks (SAN) in production and deployed environments.
    • More than two (2) years' experience with MS Office products to include Office 365.

      Travel. Can expect local travel. This is a deployable position.

      Appropriate Work Attire. Wears appropriate business casual attire unless directed otherwise by the COR. When deployed or in the field, wears black collar shirts, khaki trousers and boots for safety and to be easily identifiable in the COC and to MAGTF staff.

      Hours of Operation and Performance Schedule. Normal duty hours run five days per week, eight hours per day, Monday through Friday, except recognized holidays. Overtime may be required.

      Holiday Schedule. New Year's Day; Martin Luther King Day; President's Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; and Christmas Day. Any of the above holidays falling on a Saturday or Sunday shall be observed on the date designated by the Federal Government.

      • Key personnel may be required to assume an on-call status, as operational events dictate, requiring a 60-minute response, as coordinated by the COR through the C2 Systems Analyst Site Lead.

        Security Clearance Requirement. Must have a current Security Clearance

        Citizenship. U.S. Citizenship required.

        Processing. Chosen applicants will be required to pass pre-employment drug screening, credit check, and a criminal background check.



Keywords: RTL Networks, Inc., Jacksonville , Collaborative Services Administrator, Other , Jacksonville, North Carolina

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