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Houseperson

Company: Hampton Inn by Hilton - Sneads Ferry North
Location: Sneads Ferry
Posted on: May 15, 2022

Job Description:

Job DescriptionEmbark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.Benefits

  • Health
  • Supplemental Insurance
  • Paid Time Off
  • Paid Training
  • Fantastic Company CultureResponsibilities
    • Cleans drink and vending machines and all surrounding areas.
    • Empties all trash receptacles and ashtrays in corridors and public areas.
    • Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
    • Washes windows as per schedule.
    • Cleans elevators, tracks, chrome, and stainless steel.
    • Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
    • Wipes baseboards, railings, phones, walls, and vending areas.
    • Vacuums all public area rugs and public space corridors and shampoos carpets.
    • Polishes/cleans lobby floor as per schedule.
    • Checks lobby area and public restrooms frequently for cleanliness and replenish especially when functions are being held.
    • Vacuums behind Front Desk and cleans offices
    • Cleans all bathrooms
    • Cleans front lobby
    • Scrubs public bathroom floor at least once a week with a proper cleaning solution
    • Patrols pool area, patio, and grounds—clean tables, empty garbage, clean workout facilities.
    • Wears protective equipment provided by the property when needed
    • Fills out maintenance work order forms notifying maintenance and housekeeping of any maintenance problems.
    • Reports any security or safety issues.
    • In the evening checks all storage or back of house doors to see if they have been properly secured.
    • In the evening secures housekeeping office and laundry when not present in the immediate area.
    • In the evening reports people loitering in halls or other areas to MOD.
    • In the evening reports any unattended guest requests to Night Manager before leaving.
    • All other duties as assigned.
    • Proper setting of meeting room facilities and cleaning after functions to include any pre-set work requested by the sales manager, FOM, or GM.
    • Cleans meeting rooms as needed and makes sure that doors are secured before leaving if functions are complete.
    • Checks to make sure all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items.
    • Assists with guest requests including but not limited to special requests, HHonors requests, delivery of mail, guest items, luggage, etc.Qualifications
      • 1 year of customer service preferredRequired Skills/Abilities:
        • Detail-oriented and thorough.
        • Ability to remain discreet and respect the privacy of guests.
        • Ability to perform consistent work to the highest of standards.
        • Ability to interact with guests in a pleasant, friendly way.
        • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
        • To always maintain a high standard of personal hygiene and appearanceEducation and Experience:
          • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
          • Ability to read, write, speak, understand, and communicate in basic English preferred.Physical Requirements:
            • Requires walking and standing for an entire shift
            • Requires ability to perform light physical labor: Lifting, Reaching, Bending, Stretching, and Handling.
            • It requires the ability to lift 25-30 pounds infrequently.
            • Requires the ability to communicate orally with guests and co-workers: Talking and Hearing.
            • Must be able to walk and climb/descend stairs approximately 50% of the time
            • Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks.

Keywords: Hampton Inn by Hilton - Sneads Ferry North, Jacksonville , Houseperson, Other , Sneads Ferry, North Carolina

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