Patient Liaison, Emergency Room
Company: Carolinaeast Health System
Location: Arapahoe
Posted on: May 14, 2022
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Job Description:
About CarolinaEast Medical Center
CarolinaEast Health System is dedicated to quality and
compassionate care across the Coastal Carolina region. The flagship
of the health system is a 350 bed full service medical center
housing a complete complement of inpatient and outpatient services
with the latest technology. CarolinaEast Health System employs
2,500 dedicated team members. We have physician practices in
various specialties spanning four counties. Our employees create a
culture of excellence that connects our patients to the same level
of care that is usually found at larger medical centers while
maintaining a friendly, community feel throughout our facilities.
CarolinaEast offers a comprehensive benefits package to all full
time employees as well as benefits to part time plus and part time
employees.
Job Summary: The Patient Liaison serves as a vital link between the
patient, his family, and the physician and/or the Emergency
Department staff. He/she will promote positive public relations
within the Emergency Department by offering direction and
information to the public and displaying an empathetic, caring
attitude when interacting with our customers.
Minimum Requirements: High school diploma or equivalent. Additional
education in public relation beneficial. One year of previous or
related work experience. Previous receptionist experience
preferred, or experience in dealing with the public. Experience in
a healthcare position beneficial. Possesses the ability to
effectively communicate with anxious patients and families in
stressful situations. Demonstrates discretion and diplomacy when
interacting with hospital employees, medical staff, and the public.
Must successfully complete a CPR class and maintain CPR
certification. Possesses the ability to identify potential
patient/visitor concerns in the waiting area and notifies the
appropriate resource (Nursing/ Security). Must be able to
demonstrate the knowledge and skills necessary to provide care
appropriate to the age of the patients served on the nursing
unit(s).
Salary Min: $10.73 Salary Max: $16.63
Keywords: Carolinaeast Health System, Jacksonville , Patient Liaison, Emergency Room, Other , Arapahoe, North Carolina
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