Help Desk Technician

Company: PBMares
Location: New Bern
Posted on: June 10, 2021

Job Description:

We?re in search of a Help Desk Technician to join our Information Services Team. This role will sit in our either our New Bern or Morehead City, NC offices and is responsible for providing technical assistance and support related to computer systems, software, and hardware issues.

Core Responsibilities

? Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware issues via phone, email, or in person

? Train new users

? Maintain daily performance of computer systems

? Install, modify, and repair computer software and hardware

? Run diagnostic programs to resolve problems

? Install computer peripherals

? Follow up with users to ensure issue has been resolved

? Gain feedback from customers about computer usage

Keywords: PBMares, Jacksonville , Help Desk Technician, Other , New Bern, North Carolina

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