Restaurant General Manager
Carrols Corporation is one of the largest restaurant companies
in the U.S. and is headquartered in Syracuse, New York. Carrols
owns and operates more than 800 restaurants under the BURGER KING
brand with plans for continue growth. Carrols operates in 17 states
and employs over 22,000 people.
Carrols' success can be attributed to its people; people who are
dedicated to providing outstanding service and quality food for
their guests. Carrols Corporation is mission-focused; everyone from
the President to the Assistant Manager has a clear understanding
and vision of our business and goals of the company.
We take pride in offering our employees a unique ownership-based
culture that rewards performance and fosters longevity. We seek the
best people and are committed to training our management teams to
be leaders in today's quick-service restaurant industry. This
positions them for exceptional career advancement. Our experience
has taught us that commitment to personal development produces the
highest level of success.
Carrols Corporation has over a 55-year history of success in the
quick-service restaurant industry. The talent, vision, and hard
work of our people measures our success. If you are ready for
excitement, personal growth and a challenging careerwe're ready for
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT
If you're ready for a job that sizzles with potential, you're
ready for Burger King! While managing a million-plus dollar-a-year
restaurant, you will develop business disciplines in Accounting,
Human Resources, Training, Marketing, Sales Building, and Cost
We realize that in order for our managers to be successful in an
ever-changing business environment, we must devote time, effort,
and commitment to their on-going development needs. The Carrols
Management Development Program is the best in the business. The
program is well defined, comprehensive, and always on the
cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental,
and vision insurance, short-term and long-term disability
insurance, flexible spending plan, company matched 401(k),
quarterly bonus program, annual bonus program, paid vacation time,
personal days, clothing allowance, tuition assistance and much
The restaurant is only the beginning. A commitment to do the
best job possible, regardless of the task, is evident throughout
our organization. We offer real career opportunities. If you are
motivated and want to test your potential, Carrols is the perfect
place for you.
Restaurant General Manager Essential Duties and Responsibilities
- Ability to work a 50+ hour work week. (Includes nights,
weekends and some holidays)
- Frequent contact, both inside and outside the restaurant, with
the general public, business, and various community organizations
in order to develop and improve the restaurant's public
- Communicate with outside purveyors concerning the delivery of
quality supplies and repairs to restaurant equipment.
- Occasional communication with Home Office personnel concerning
public policy and procedures relevant to the restaurant's
- Maintain staffing levels (hiring employees and/or scheduling
work hours) through effective planning, which will assure the
efficient operation of the restaurant in accordance with company
policy and the respective state and federal labor laws.
- Supervise subordinate staff to assure that customers are
treated promptly and courteously; products are of specified quality
and quantity; equipment is maintained properly; sanitation
standards are complied with, and the restaurant is maintained in a
neat and attractive manner.
- Utilize all company training tools to provide crew employees
with on-the-job training in all aspects of restaurant
- Implement and execute appropriate restaurant level financial
controls (petty cash, profit and loss statements, daily deposits,
WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to
assure proper accountability of company funds.
- Implement appropriate restaurant level financial controls to
assure that supplies are ordered as needed; materials received are
of good quality and in the proper quantity and that proper
accountability for supplies is maintained.
- Receive and resolve customer complaints in a tactful manner in
order to maintain customer satisfaction.
- Appraise performance of subordinates to assure that job
performance is appropriately recognized.
- Prepare projections of future sales and expenses in order to
establish realistic yet challenging profit objectives.
- Exercise sound managerial judgment and decision-making
pertaining to all employee relations and personnel actions (i.e.,
timely performance evaluations, grievance handling, disciplinary
actions, employee counseling, etc.) in order to develop attitudes
of cooperation, enthusiasm and professionalism.
- Complete, approve, submit and maintain files on all internal
records and reports as required by law and company policy.
- Train and develop the capabilities of Assistant Managers and
Manager Trainees in the areas of management skills and technical
knowledge in order to provide for growth.
- Maintain a safe work environment for all employees and
- Other duties as assigned.
If this sounds like you, and would like to be part of a great
team and work with people who care, please submit your resume
Carrols LLC is an Equal Opportunity Employer