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Receptionist

Company: Carolinas Center for Surgery
Location: Morehead City
Posted on: May 3, 2021

Job Description:

Full Time Receptionist Needed for Busy Surgical Practice!

Carolinas Center for Surgery is looking for a qualified, motivated individual to join our team as a Receptionist in Morehead City, NC. This position is primarily located at our main office, 3714 Guardian Ave. Ste. E Morehead City, NC, but may occasionally be asked to work in another office. The Receptionist will be responsible for the courteous and prompt attention of our patients checking in/out for appointments as well as answer incoming phone calls, scheduling appointments, processing referrals, etc. in our communications department.

RESPONSIBILITIES

  • Possess ability to interact appropriately with patients and attempt to resolve any questions regarding charges and payments;
  • Knowledge of various insurance plans and collects co-pays and deductibles as indicated by third party payors;
  • Greet and direct patients and visitors to the practice;
  • Check-in patients and update information and demographics in computer system;
  • Scan/copy patient insurance cards;
  • Update patient charts and prepare new ones;
  • Collect payments on new charges and past due balances and issue receipts;
  • Post charges and payments collected;
  • Schedule appointments;
  • Make necessary changes to the appointment schedule as directed by physician or scheduling coordinator;
  • Balance daily transactions and cash drawer;
  • Answer telephone;
  • Other duties as assigned.
  • Reports to Operations Manager
  • Must be organized, detail-oriented, a team player and have the ability to multi-task;
  • Applicant must demonstrate a positive customer service attitude/behavior;
  • Applicant must be able to provide information within medical knowledge and the medical practice policy, in accordance with HIPAA guidelines.

QUALIFICATIONS

  1. High school graduate.
  2. Comprehension of medical terminology.
  3. Prefer one (1) year scheduling experience in a medical facility or physician's practice.
  4. Computer experience
  5. Excellent communication skills.
  6. Ability to prioritize and complete tasks in a timely manner.

Keywords: Carolinas Center for Surgery, Jacksonville , Receptionist, Other , Morehead City, North Carolina

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