JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Front Desk Agent

Company: Crown Hotel and Travel Management
Location: Atlantic Beach
Posted on: May 3, 2021

Job Description:

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.

$10.00 - $12.00 per hour (based on experience)

Full Time and Part Time


* Health * Supplemental Insurance * Paid Time Off * Paid Training * Fantastic Company Culture Responsibilities

* Receiving accommodation reservations from visitors * Taking the details of all arriving guests including payment information * Allocating rooms to all guests * Providing information to guests about the procedures, policies and facilities of the hotel * Providing the guest with the necessary tourism information * Making reservations on behalf of the guests * Handling all customer complaints and queries * Issuing receipts to the guests * Calculating the guest bills * Ensuring the safety and security of all guests * Preparing hotel correspondence * Maintain all guest reservations in accordance with credit card security requirements * Balance and properly account for cash drawer at the desk for each shift * Maintain all training requirements as set forth by General Manager * Wear a provided uniform and nametag at all times on property * Perform routine cleaning throughout work area to include dusting, mopping, vacuuming and organizational needs, etc. * Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies. * Smile, acknowledge, and greet guests while in guest rooms, front of house or any other area of hotel.. * Respond to guest's requests for immediate repairs. * Assist other employees in various assignments * Report lost-and-found items in accordance with hotel procedures Qualifications/Requirements

* High school diploma or equivalent * Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time * Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities * Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks * To always maintain a high standard of personal hygiene and appearance

Keywords: Crown Hotel and Travel Management, Jacksonville , Front Desk Agent, Other , Atlantic Beach, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds