Patient Access Specialist Lead
Company: Novant Health
Posted on: May 3, 2021
is seeking a Patient Access Specialist Lead to be responsible for
the scheduling and organization of assigned shift to improve daily
performance in all areas of patient access. Available to answer
staff questions. Completes registration activities, gathering and
processing of patient demographic and financial information.
#JoinTeamAubergine #NovantHealth. Let Novant Health be the
destination for your professional growth.
At Novant Health, one of our core values is
diversity and inclusion. By engaging the strengths and talents of
each team member, we ensure a strong organization capable of
providing remarkable healthcare to our patients, families and
communities. Therefore, we invite applicants from all group
dynamics to apply to our exciting career
High school diploma required. Associates degree preferred.
Associates degree in business or related field
Minimum of one year experience in patient access, registration,
billing, cash collections, insurance or related experience in a
medical environment. Experience with patient placement, financial
counseling, main admitting, Emergency Department required. Previous
leadership experience preferred.
skills required: Insurance, billing and related
regulatory/ governing standards, policies, and procedures; ability
to use Microsoft Office, registration software, and various other
computer applications; application of safety and infection control
policies and procedures; ability to develop learning plans, give
and receive feedback, and coach and counsel staff; staffing,
scheduling; customer feedback and impact on core processes;
delegation, team building, decision making, conflict management,
change management skills; verbal and written communication skills
that are sensitive to diversities among age groups, cultures, and
educational levels. Ability to drive/ travel to multiple locations/
facilities as needed.
It is the
responsibility of every Novant Health team member to deliver the
most remarkable patient experience in every dimension, every
- Our team
members are part of an environment that fosters teamwork, team
member engagement and community involvement.
- The successful
team member has a commitment to leveraging diversity and inclusion
in support of quality care.
- All Novant
Health team members are responsible for fostering a safe patient
environment driven by the principles of "First Do No
Keywords: Novant Health, Jacksonville , Patient Access Specialist Lead, Other , Jacksonville, North Carolina
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