Desk Clerk
Company: Department of Defense
Location: Havelock
Posted on: May 3, 2021
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Job Description:
Help Duties Summary Marine Corps Community Services (MCCS) is looking for the best
and brightest to join our Team! MCCS is a comprehensive program
that supports and enhances the quality of life for Marines, their
families, and others in the Marine Corps Community. We offer a team
oriented environment comprised of military personnel, civilian
employees, contractors and volunteers who keep the organization
functioning smoothly and effectively. Learn more about this agency Responsibilities Performs the full range of administrative practices related to
rental and inspection of hotel or housing facilities. Accepts
reservations, registers guests, assigns rooms, issues keys,
calculates and posts all charges to guests' account, presents
statement, collects payments, maintains records, manually and/or on
a Personal Computer. May perform room inspections and prepare
deficiency reports. Receives customer complaints and requests.
Maintains eligibility lists for rooms. Prepares reports concerning
reservations. May coordinate handling and movement of furniture and
supplies between rooms. Maintains records of inventory of supplies
and property. May be responsible for change fund. May answer telephone or
operate telephone system. Relays messages to guests. Receives,
sorts, and distributes mail. Advises manager of any maintenance or
guest problems. Calls emergency maintenance if warranted. May sell retail merchandise. May rent video equipment and tapes.
May answer questions about location of activities and tourist
attractions in the immediate area. This position is a non-sensitive position. In times of base
closure, position is considered essential personnel critical to the
continuation of the operational function. Provides World Class Customer Service with an emphasis on
courtesy. Assists customers and communicates positively in a
friendly manner. Takes action to solve problems quickly. Alerts the
higher-level supervisor, or proper point of contact for help when
problems arise. Adheres to safety regulations and standards. Promptly reports
any observed workplace hazards, and any injury, occupational
illness, and/or property damage resulting from workplace mishaps to
the immediate supervisor. Adheres to established standards of
actively supporting the principles of the EEO program and
prevention of sexual harassment. This is a white-collar position where occasional lifting up to
20 lbs may be required. Performs other related duties as
assigned. Travel Required 25% or less - Varies Supervisory status No Promotion Potential NA 1173 Housing Management Similar jobs Property Managers Help Requirements Conditions of Employment EVALUATIONS: Qualifications Minimum one year of experience performing the full range of
administrative practices related to rental and inspection of hotel
or housing facilities. Skill to process customer complaints,
prepare reports, and control inventory of furniture, household
supplies and equipment. Knowledge to provide general assistance to
other facility personnel and perform a range of services such as:
accept reservations, register guests, assign rooms, issue keys,
calculate and post charges to guests' account, present statements,
collect payments, and maintain records, manually and/or on a
Personal Computer. May perform room inspections and prepare
deficiency reports. Knowledge of basic cash handling
techniques. Education
Keywords: Department of Defense, Jacksonville , Desk Clerk, Other , Havelock, North Carolina
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