Overnight Hotel Operations Coordinator MainStay Camp LeJeune Jacksonville NC

Company: EXCL Hospitality
Location: Jacksonville
Posted on: May 3, 2021

Job Description:

The Overnight Hotel Operations Coordinator is responsible for staffing the hotel front desk overnight while setting the rest of our small team up for an efficient morning operations start. A successful coordinator will enjoy working alone and staying busy during this hands on overnight shift.

Overnight duties include but are not limited to: late night checks ins and early check outs, guidance for guests needing directions, guest support with overnight issues, and the commitment to consistently WOW our guests with service and hospitality. Additionally the coordinator is tasked to monitor security systems (fire, cameras, sprinkler, alarms), run laundry machines, fold laundry, move goods and linen to storage rooms throughout the building, perform nightly audit checklists, guest billing, count monthly inventories, clean and setup common areas in preparation for morning guests, prepare housekeeping caddies, carts and other essentials for morning housekeeping launch and complete daily, weekly, monthly special projects necessary for the efficient operations of the hotel.

The Overnight Hotel Operations Coordinator is the backbone of our award winning quality.

Our successful team members in this role generally: * Enjoy working alone and at a fast pace, * Take seriously being responsible for our building and guests during the shift when our guests are sleeping, * Keep busy and are not bothered by spending their work time on tasks that are very hands on like laundry, cleaning, inventory, stocking, etc, * Understand that there will be operations circumstances that prevent daytime team members from completing tasks that may fall to the Overnight Hotel Operations Coordinator to resolve, * Demonstrate an ability to manage night time emergencies like leaks, guest health events, and other emergencies without hesitation, * Are not afraid to pick up the phone and wake their General Manager for guidance and support.

Schedule may require rotating weekend shifts.

Keywords: EXCL Hospitality, Jacksonville , Overnight Hotel Operations Coordinator MainStay Camp LeJeune Jacksonville NC, Other , Jacksonville, North Carolina