Overnight Hotel Operations Coordinator MainStay Camp LeJeune Jacksonville NC
Company: EXCL Hospitality
Posted on: May 3, 2021
The Overnight Hotel Operations Coordinator is responsible for
staffing the hotel front desk overnight while setting the rest of
our small team up for an efficient morning operations start. A
successful coordinator will enjoy working alone and staying busy
during this hands on overnight shift.
Overnight duties include but are not limited to: late night
checks ins and early check outs, guidance for guests needing
directions, guest support with overnight issues, and the commitment
to consistently WOW our guests with service and hospitality.
Additionally the coordinator is tasked to monitor security systems
(fire, cameras, sprinkler, alarms), run laundry machines, fold
laundry, move goods and linen to storage rooms throughout the
building, perform nightly audit checklists, guest billing, count
monthly inventories, clean and setup common areas in preparation
for morning guests, prepare housekeeping caddies, carts and other
essentials for morning housekeeping launch and complete daily,
weekly, monthly special projects necessary for the efficient
operations of the hotel.
The Overnight Hotel Operations Coordinator is the backbone of
our award winning quality.
Our successful team members in this role generally: * Enjoy
working alone and at a fast pace, * Take seriously being
responsible for our building and guests during the shift when our
guests are sleeping, * Keep busy and are not bothered by spending
their work time on tasks that are very hands on like laundry,
cleaning, inventory, stocking, etc, * Understand that there will be
operations circumstances that prevent daytime team members from
completing tasks that may fall to the Overnight Hotel Operations
Coordinator to resolve, * Demonstrate an ability to manage night
time emergencies like leaks, guest health events, and other
emergencies without hesitation, * Are not afraid to pick up the
phone and wake their General Manager for guidance and support.
Schedule may require rotating weekend shifts.
Keywords: EXCL Hospitality, Jacksonville , Overnight Hotel Operations Coordinator MainStay Camp LeJeune Jacksonville NC, Other , Jacksonville, North Carolina
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