Front Desk Staff
Company: Planet Fitness - Excel Fitness
Location: Havelock
Posted on: May 3, 2021
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Job Description:
Job SummaryAll Gym Staff will
be responsible for creating a positive member experience by
providing a superior level of customer service and cleanliness to
Planet Fitness members, prospective members and
guests.Essential Duties and Responsibilities-Greet
members, prospective members and guests, providing exceptional
customer service.-Responsibilities could include: Employees at a franchise location are employed by the
Franchisee and are not employees of PFHQ (the Franchisor). PFHQ
neither dictates nor controls labor or employment matters for
franchisees or their employees, and does not retain any reserved
authority to control the terms and conditions of employment for
franchisees or their employees. Each franchisee is responsible for
ensuring compliance with local, state and federal law.
Qualifications/Requirements-Customer service
background preferred.-Basic computer proficiency.-Upbeat and
positive attitude!-Punctuality and reliability is a
must.-Exceptional customer service skills; able to interact in a
positive and professional way with members and co-workers,
exceeding the members expectations.-Strong listener with the
ability to empathize and problem solve.-Demonstrate diplomacy in
all interactions while using appropriate behavior and
language.-High School diploma/GED equivalent required.-Must be 18
years of age or older.Physical Demands-Continual
standing and walking during shift.-Continual talking in person or
on the phone during shift.-Must be able to occasionally lift up to
50 lbs.
Keywords: Planet Fitness - Excel Fitness, Jacksonville , Front Desk Staff, Other , Havelock, North Carolina
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