IT Specialist

Company: Carteret Community College
Location: Morehead City
Posted on: April 10, 2021

Job Description:

IT Specialist Salary $30,512.00 - $38,139.00 Annually Location Morehead City, NC Job Type Full Time Staff Department Finance & Administrative Services Job Number 00020 * Description * Benefits * Questions Carteret Community College, Morehead City, NC is accepting applications for the position of IT Specialist. The is a full-time (benefit eligible), 12 month position. First application review will be conducted on December 15, 2020. The position will remain open until filled. Apply online at www.carteret.edu. An unofficial copy of your degree transcript and/or technical certification must be provided with your application. Pay Level 6; minimum hiring salary is $30,512. per year. The actual salary will be based on education, training, and experience. The IT Specialist is an entry level position that will assist in help desk/troubleshooting issues for our user community. Other responsibilities include the deployment of new endpoints and following surplus procedures for old equipment, along with other work as directed. The ideal candidate will be an exceptional communicator and have user-focused technical support skills. Examples of Duties / Knowledge & Skills Essential Functions and Responsibilities: * Answer the IT Help Desk phone and Email as required. Coordinate with fellow members of IT to ensure work efforts are not duplicated. * Maintain complete and accurate logs and documentation of responsibilities and work completed * Set up, upgrade, troubleshoot and maintain workstations for staff, faculty and student computer labs on campus and at CCC remote locations * Train users on the proper use of hardware and software application programs * Suggest upgrades of user equipment * Work with College IT staff to maintain, upgrade, and repair computer and networking equipment * Coordinate the repair of computer systems under warranty * Collaborate on IT projects, missions and goals. Minimum qualifications & Requirements Education: Associates degree in computer, technology, or related field, or recognized technical certification. Knowledge and Skills: * One to two years technology support experience. * PC installation, maintenance, and troubleshooting experience required. * A+ Certification preferred Candidates must attach to their application unofficial transcript(s) documenting degree qualifications or technical certification qualification. Supplemental information Physical Demands: Position may include, but is not limited to lifting, prolonged standing, sitting, bending, stooping, climbing ladders and operating or performing work with associated tools and machines. Ability to lift up to 25 pounds. Carteret Community College is an EOE/E-verify employer. Job offers are conditional subject to satisfactory background check. Benefits include 12 paid holiday days each year, sick leave, State Health Plan eligible, TSERS retirement plan eligible which requires employees to contribute 6% of gross monthly salary to TSERS retirement system. 01 Describe any specialized training and/or licensing you possess. If none, state "none". 02 Indicate your technology support experience level: * No experience * Less than 1 year * 1 year to less than 2 years * 2 years but less than 3 years * 3 or more years Required Question Agency Carteret Community College (NC) Address 3505 Arendell Street Morehead City, North Carolina, 28557 Phone 252-222-6275 Website

Keywords: Carteret Community College, Jacksonville , IT Specialist, Other , Morehead City, North Carolina