JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Credentialed Tax Expert - CPA

Company: Intuit
Location: Jacksonville
Posted on: January 6, 2020

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.ResponsibilitiesThis is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculationsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparationUtilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday languageApply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiriesDocument customer interactionsQualificationsThis is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax CustomersHelp customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculationsApply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathyTax returns prepared, signed and delivered to customerUtilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes For internal use: tst

Keywords: Intuit, Jacksonville , Credentialed Tax Expert - CPA, Other , Jacksonville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Staff Development Coordinator
Description: Description ul Continually assesses staff learning. Plan and implement training programs for development and improvement of skills of all health care personnel.Assures regulatory requirements
Company: Springmoor Life Care Retirement
Location: Raleigh
Posted on: 01/29/2020

QUALITY & ORGANIZATIONAL EXCELLENCE LEADER- PERFORMANCE IMPROVEMENT
Description: Provides quality and organizational excellence by leading cross-functional quality and process improvement initiatives. Serves as mentor to specialists and analysts. Influences leaders and leads complex (more...)
Company: UNC Healthcare
Location: Raleigh
Posted on: 01/29/2020

Applications Systems Engineer 4 - Production Support / Administration
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Raleigh
Posted on: 01/29/2020


Info Security Engineer 4
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Raleigh
Posted on: 01/29/2020

ECMO SPECIALIST - RESPIRATORY THERAPY
Description: Under the direction of the Respiratory Therapy management and according
Company: UNC Healthcare
Location: Raleigh
Posted on: 01/29/2020

Web Developer
Description: We are the fastest growing employer of emerging tech talent in the U.S. Revature is looking to hire over 300 Web Developers in the next 4 weeks who want to build their experience. One day someone is (more...)
Company: Revature
Location: Raleigh
Posted on: 01/29/2020

Desktop Support Specialist
Description: DataStaff, Inc. is currently seeking a Desktop Support Specialist for a long-term contract opportunity in Raleigh, NC . The primary function of this position will be to configure and upgrade laptop and (more...)
Company: DataStaff, Inc.
Location: Raleigh
Posted on: 01/29/2020

Project Coordinator
Description: Our client is looking for a Project Coordinator to
Company: Eliassen Group
Location: Raleigh
Posted on: 01/29/2020

42R Army Bandperson
Description: This is a job where you can rock out, chill out with few cool jazz numbers, or rouse the crowd as part of a marching band. If you're into music, make it into a career as a member of the Army National (more...)
Company: Army National Guard
Location: Raleigh
Posted on: 01/29/2020

UX Designer Internship
Description: OverviewWelcome to Allscripts Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our (more...)
Company: Allscripts
Location: Raleigh
Posted on: 01/29/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds