JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney

Company: Intuit
Location: Jacksonville
Posted on: January 3, 2020

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.  You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions Qualifications This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy Tax returns prepared, signed and delivered to customer Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes For internal use: tst

Keywords: Intuit, Jacksonville , Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney, Other , Jacksonville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDLA Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: U.S. Xpress
Location: Raleigh
Posted on: 01/25/2020

Clin Nurse, Stf Res - Opt 7
Description: Job Description: About WakeMed: Position Information: The Clinical Nurse is responsible for providing total comprehensive nursing to patients and their families through the implementation of a plan of (more...)
Company: WakeMed
Location: Raleigh
Posted on: 01/25/2020

Clinical Nurse - Children's Emergency Department (Full time - 3p-3a)
Description: Job Description: About WakeMed: Serving the community since 1961, WakeMed Health amp Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, (more...)
Company: WakeMed
Location: Raleigh
Posted on: 01/25/2020


Bike Technician
Description: Description You believe sports make people better. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve (more...)
Company: DICK'S Sporting Goods
Location: Raleigh
Posted on: 01/25/2020

Class A Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: U.S. Xpress
Location: Raleigh
Posted on: 01/25/2020

Footwear Sales Associate
Description: Description You believe sports make people better. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve (more...)
Company: DICK'S Sporting Goods
Location: Raleigh
Posted on: 01/25/2020

Lodge Sales Associate (Fishing/Camping)
Description: Description You believe sports make people better. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve (more...)
Company: DICK'S Sporting Goods
Location: Raleigh
Posted on: 01/25/2020

Bus Driver
Description: Overview Drivers Needed NC State Wolfline Our Bus Drivers safely and efficiently transport the local community to work, school, shopping, medical appointments, and personal trips in the Raleigh area. (more...)
Company: transdevna
Location: Raleigh
Posted on: 01/25/2020

Part-Time Sales Associates
Description: Description You believe sports make people better. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve (more...)
Company: DICK'S Sporting Goods
Location: Raleigh
Posted on: 01/25/2020

Bus Driver
Description: Overview GoRaleigh - Drivers Needed Our Bus Drivers safely and efficiently transport the local community to work, school, shopping, medical appointments, personal trips, and other destinations in (more...)
Company: transdevna
Location: Raleigh
Posted on: 01/25/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds