Principal Technical Program Manager – PMO & Executive Reporting
Company: JPMorganChase
Location: Wilmington
Posted on: April 4, 2026
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Job Description:
Description Elevate your career by steering multi-faceted tech
programs, integrating innovative solutions for a dynamic impact
across global operations. As a Principal Technical Program Manager
– PMO & Executive Reporting withi n Consumer & Community Bank Core
Engineering Solutions team, you will lead complex, multi-functional
technology projects and programs that will impact experiences for
multiple groups across the firm, including clients, employees, and
stakeholders. Your advanced analytical reasoning and adaptability
skills will enable you to break down business, technical, and
operational objectives into manageable tasks, while navigating
through ambiguity and driving change. With demonstrated technical
fluency, you will effectively manage resources, budgets, and
cross-functional teams to deliver innovative solutions that align
with the firm's strategic goals. Your exceptional communication and
influencing abilities will foster productive relationships with
stakeholders, ensuring alignment and effective risk management. In
this pivotal role, you will contribute to the development of new
policies and processes, shaping the future of our technology
landscape. Job responsibilities Develop and implement strategic
technical program plans, aligning with organizational goals and
cross-functional collaboration Oversee complex technology project
and program execution, managing resources, budgets, and timelines
while mitigating risks and addressing roadblocks Foster strong
relationships with stakeholders, clients, and cross-functional
teams, providing direction and defining decision-making procedures
for beneficial outcomes Guide the selection and implementation of
appropriate technologies, platforms and software tools leveraging
advanced technical fluency Champion continuous improvement by
identifying process optimization opportunities, incorporating best
practices, and staying abreast of emerging technologies Drive
program and portfolio strategy, manage organizational priorities
and outcomes while monitoring OKRs and value delivery Establish
data-driven portfolio management (roadmaps, capacity, OKRs,
benefits realization, risks) and reporting Craft executive-ready
presentation materials and narratives that translate complex topics
into clear, understandable, and actionable information Orchestrate
new ways of working across the portfolio (e.g., adaptive planning,
quarterly prioritization), ensuring governance and accountability
Required qualifications, capabilities, and skills 7 years of
experience or equivalent expertise in technical program management,
leading complex technology projects and programs in large
organizations Demonstrated proficiency in technical solutions,
vendor product knowledge, managing vendor relations, and
implementing solutions Advanced analytical reasoning skills,
applying critical thinking and problem-solving techniques to break
down business, technical, and operational objectives Proven ability
in leading through change, managing dependencies, and controlling
change in high-pressure, shifting environments Advanced expertise
in stakeholder management, establishing productive relationships,
and driving beneficial outcomes aligned with firm objectives
Exceptional communication skills with the ability to distill
complexity into executive-ready narratives, visuals, and dashboards
Demonstrated track record of designing and operationalizing
portfolio governance, with experience in portfolio reporting,
capacity and sequencing, and outcome-based planning Preferred
qualifications, capabilities, and skills Certifications such as
SAFe, PMP, or PgMP Experience leading multi-LOB transformations at
scale within technology or financial services Proficiency with
portfolio tooling and analytics (e.g., Jira Align, OKR platforms,
BI dashboards) to enable data-driven decisions
Keywords: JPMorganChase, Jacksonville , Principal Technical Program Manager – PMO & Executive Reporting, IT / Software / Systems , Wilmington, North Carolina
