Director of Architecture- ServiceNow

Company: JPMorganChase
Location: Wilmington
Posted on: April 3, 2026

Job Description:

Description Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Director of Architecture at JPMorganChase within the Digital Workflows Product Line, you lead across multiple areas, manage the activities of multiple departments, and collaborate across both business and technical domains in the Architecture function to execute critical initiatives of the function. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. Job responsibilities Leads multiple architecture and process implementations across departments to achieve firmwide architecture objectives Directly manages multiple areas with strategic transactional focus Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business Acts as the primary interface with senior leaders, stakeholders, and executives while driving consensus across competing objectives Manages multiple stakeholders, complex projects, and large cross-product collaborations Champions the firm’s culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills 10 years of experience in Enterprise / Solution architecture in development and or infrastructure organizations ServiceNow advanced certifications (CTA, CMA, etc.) Java, Database, Data Warehouse experience Ability to “think big” and challenge conventional wisdom regarding technology refresh and hype Strong leadership and negotiation skills with business and technical groups Demonstrated ability to build consensus among many stakeholders Comfortable with ambiguity and willing to take principled bets on new technology Deep understanding of cloud technologies, services and solutions Experience working within a large global organizations Experience in managing delivery of complex technology solutions Preferred qualifications, capabilities, and skills Experience working at code level Exceptional organizational skills with high attention to detail Experience of working in a matrix management model, utilizing virtual teams Excellent communicator at all levels of the organization Ability to forge strong relationships and build a wide network throughout the firm

Keywords: JPMorganChase, Jacksonville , Director of Architecture- ServiceNow, IT / Software / Systems , Wilmington, North Carolina