Product Owner - Special Projects
Company: First Horizon
Location: Raleigh
Posted on: January 20, 2026
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Job Description:
Location: On site at Memphis, TN; New Orleans, LA; Raleigh, NC;
Charlotte, NC; Jacksonville, FL. Work Location Requirement: This
role requires associates to work in person at a First Horizon Bank
location within the bank’s operational footprint. Remote or hybrid
work is not offered for this position. Position Overview: First
Horizon Bank is seeking a highly motivated nCino Product Owner to
drive the ongoing optimization of our nCino commercial credit
origination platform. The ideal candidate will have experience
leading Salesforce or nCino product initiatives, a strong
background in the financial industry, and a passion for enhancing
the client and associate experience through innovative digital
lending solutions. Key Responsibilities: Serve as the Special
Projects Product Owner for the nCino platform, overseeing
high-priority projects and key integrations implementations Gather
and prioritize business requirements from stakeholders across
lending, operations, IT, and compliance to align with our overall
business strategy Collaborate with cross-functional teams,
including technology, line of business leadership, credit, and
risk, to deliver enhancements and new features in nCino Act as a
subject matter expert for nCino within the bank, troubleshooting
issues, providing training, and supporting change management Ensure
solutions meet compliance and regulatory requirements specific to
lending Foster a solutions-driven mindset by identifying
opportunities to improve process efficiencies and enhance the user
experience Required Qualifications: Bachelor’s degree in Business,
Information Technology, Finance, or a related field Minimum 2
years’ experience as a Product Owner or similar role, with direct
responsibility for nCino or Salesforce Financial Services Cloud
products At least 5 years of experience in the financial industry,
ideally with lending experience (consumer, commercial, or small
business) Demonstrated understanding of banking processes,
regulatory requirements, and client needs in the lending space
Strong analytical and problem-solving skills, with the ability to
translate business needs into technical requirements Excellent
interpersonal, communication, and stakeholder management skills
Experience working in Agile/Scrum environments Preferred
Qualifications: Experience leading complex transformation projects
in a financial institution Familiarity with project management and
collaboration tools such as JIRA, Confluence, etc. Experience with
Moody’s CreditLens Proficient in advanced Excel functions, Word,
and PowerPoint About Us First Horizon Corporation is a leading
regional financial services company, dedicated to helping our
clients, communities and associates unlock their full potential
with capital and counsel. Headquartered in Memphis, TN, the banking
subsidiary First Horizon Bank operates in 12 states across the
southern U.S. The Company and its subsidiaries offer commercial,
private banking, consumer, small business, wealth and trust
management, retail brokerage, capital markets, fixed income, and
mortgage banking services. First Horizon has been recognized as one
of the nations best employers by Fortune and Forbes magazines and a
Top 10 Most Reputable U.S. Bank. More information is available at
www.FirstHorizon.com. Benefit Highlights • Medical with wellness
incentives, dental, and vision • HSA with company match • Maternity
and parental leave • Tuition reimbursement • Mentor program •
401(k) with 6% match • More
FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities This employer is required to notify all applicants of
their rights pursuant to federal employment laws. For further
information, please review the Know Your Rights notice from the
Department of Labor.
Keywords: First Horizon, Jacksonville , Product Owner - Special Projects, IT / Software / Systems , Raleigh, North Carolina