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Field Service Technician - Active Security Clearance

Company: Ohm Systems, Inc
Location: Jacksonville
Posted on: January 8, 2021

Job Description:

REQUIRED High school Diploma or General Equivalency Diploma (GED).2-4 years customer service or related experience required.Valid DoD 8570 Ace Certification (could accept Network ce, Security ce, or CISSP). The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client andor field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. Job Responsibilitiesbull Installs, upgrades and removes products ensuring coordinative engineering field change.bull Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.bull Completes system programming and optimization as part of the installation process.bull Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.bull Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.bull Travels frequently to customer sites in performance of duties.bull The employee frequently is required to stand walk and use hands to finger, handle, or feel objects, tools, or controls.bull The employee must lift andor move up to 50 pounds.bull Update knowledge and skills to keep up with rapid advancements in computer technology.bull Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.bull Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.bull Analyze user needs and recommend appropriate hardware. Skillsbull Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.bull Strong ability to work independently and manage onersquos time.bull Strong mentoring skills necessary to provide support and constructive performance feedback.bull Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.bull Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

Keywords: Ohm Systems, Inc, Jacksonville , Field Service Technician - Active Security Clearance, IT / Software / Systems , Jacksonville, North Carolina

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