Organizational Effectiveness & Transformation Leader
Company: Fayetteville Public Works Commission
Location: Fayetteville
Posted on: April 1, 2026
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Job Description:
Description Organizational Effectiveness is driving the future
of Fayetteville PWC to support our employees and uphold our vision
of safe, reliable, and affordable utilities. You will be at the
center of this evolution as our Organizational Effectiveness &
Transformation Leader. You will be responsible for driving
organizational transformation through strategic change management,
succession planning, and organizational design that aligns
strategy, culture, and people. You will lead initiatives to develop
leaders at all levels by leveraging transformational leadership
principles. You will inspire vision, foster innovation, and build
agile, high-performing teams capable of navigating dynamic
environments. This is a high-impact position where your ideas will
shape the future of our organization. Success in this role requires
clear communication, accountability, and a commitment to continuous
development. Here’s what you’ll do: Drive culture change that
reflects our values. Define what “great” looks like for our
organization and embed it into every system, process, and
conversation. Shape leadership at the top. Design CEO and executive
succession frameworks, readiness pipelines, and development
roadmaps that secure our future. Champion transformation. Build
frameworks that help leaders and teams embrace innovative
approaches to processes and solutions, focusing on discovering
smarter ways forward that enhance efficiency and create positive
experiences for employees and stakeholders. Elevate performance.
Continue to evolve performance management processes so goals feel
meaningful and drive business impact. Improve strategic processes.
Lead major HR-related transformation projects. Standardize
procedures and create simple tools that make it easier for leaders
and employes to do their best work. Develop talent pipelines.
Design and deliver high-quality training, apprenticeship,
mentorship, and leadership programs. Collaborate across PWC.
Partner with Human Resources Business Partners and department
leaders to align people and culture strategies with business
priorities. PREFFERED KNOWLEDGE, SKILLS, AND ABILITIES Expertise in
organizational development, culture transformation, and enterprise
change management. Strong analytical and problem-solving skills.
Ability to recommend solutions with tact. Skilled in planning,
organizing, and managing multiple projects and deadlines.
Exceptional communication and facilitation skills. Ability to
interpret data and create actionable insights. Ability to build
trust and maintain confidentiality in sensitive matters.
Proficiency in Office 365 and Oracle HCM. MINIMUM QUALIFICATIONS
Education: Bachelor’s Degree in Human Resources, Organizational
Development, Business, or related field. Master’s Degree in Human
Resources, Organizational Development, or MBA preferred.
Experience: 5 years in organizational development, change
management, or talent management Certifications (preferred): Prosci
Change Management Certification, Lean Six Sigma WHAT WE OFFER
Health & Wellness Medical, Dental & Vision Plans with HSA and FSA
options Wellness Program offering $120/month premium reduction
Group Life Insurance and Long-Term Disability Onsite Gym & Onsite
Medical Facility Relocation package available RETIREMENT AND
SAVINGS Pension through the NC Local Government Employees’
Retirement System 401(k) Match Retirement Plan 457 Plan WORK LIFE
BALANCE Paid Holidays and PTO with rollover options GRADE 414
$81,932.46 – $107,946.02 Exempt
Keywords: Fayetteville Public Works Commission, Jacksonville , Organizational Effectiveness & Transformation Leader, Human Resources , Fayetteville, North Carolina
