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Customer Service Specialist

Company: Family Medical Supply, an Adapt Health Company
Location: New Bern
Posted on: November 20, 2022

Job Description:

Full Job Description

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. If you are passionate about making a profound impact on the quality of patients' lives, we would love to hear from you!

*Position Summary*
* Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients.
* The Customer Service Specialist works in a fast-paced environment answering inbound calls and making outbound calls.
* May be responsible to obtain, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.
* Customer Service Specialists should educate Patients of their financial responsibility when applicable.
* Maintain patient confidentiality and function within the guidelines of HIPAA'
* Perform other related duties as assigned

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Commission pay

COVID-19 considerations:
Comply with all required Covid safety precautions.

Ability to commute/relocate:
* Summerville, SC 29483: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Family Medical Supply, an Adapt Health Company, Jacksonville , Customer Service Specialist, Hospitality & Tourism , New Bern, North Carolina

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