JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Customer Service Representatives and Sales Specialists

Company: Concentrix
Location: Jacksonville
Posted on: January 8, 2021

Job Description:

Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain broad knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking databaseCandidate Profile High school diploma with six plus months of customer service experience preferred Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Ability to learn including strong problem solving skills Dependable with proficient attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Able to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required*Job requirements may vary by country and will not contravene any local lawsCareer Framework RoleHas program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.*msja#wahby Jobble

Keywords: Concentrix, Jacksonville , Customer Service Representatives and Sales Specialists, Hospitality & Tourism , Jacksonville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Pizza Delivery Driver (8947) - Earn up to $15 with tips
Description: Domino's Pizza--seeks exceptional people to join our team We are currently hiring expert--delivery drivers--for our--Louisburg location. We are looking for people with great personalities and positive (more...)
Company: Domino's
Location: Louisburg
Posted on: 01/17/2021

Pizza delivery job (8947) - Earn up to $15 with tips
Description: Domino's Pizza--seeks exceptional people to join our team We are currently hiring expert--delivery drivers--for our--Louisburg location. We are looking for people with great personalities and positive (more...)
Company: Domino's
Location: Spring Hope
Posted on: 01/17/2021

Part-time Nabisco Retail Merchandiser/Stocker
Description: Job Description br br Are You Ready to Make It Happen at Mondelez International br br Join our Mission to Lead the Future of Snacking. Make It With Pride. br br You will optimise sales with (more...)
Company: Mondelez
Location: Raleigh
Posted on: 01/17/2021


Pizza Delivery - STRICKLAND RD - Earn up to $17hr (7431)
Description: My name is Sumner Patterson with Domino---s Pizza. Alongside my father and twin brother, we have proudly served pizza to Charlotte, Gastonia, Raleigh, Chapel Hill, and Hickory communities for over 30 (more...)
Company: Domino's
Location: Raleigh
Posted on: 01/17/2021

Pizza delivery job in Roanoke Rapids, NC (5514) -" Earn up to $15 with tips
Description: Description: Domino''s Pizza seeks exceptional people to join our team We are currently hiring expert delivery drivers for our Rocky Mount Location. We are looking for people with great personalities (more...)
Company: Crum Pizza dba Domino''s Pizza
Location: Henrico
Posted on: 01/17/2021

Pizza Delivery - WENDELL - Earn up to $17+hr (8935)
Description: My name is Sumner Patterson with Domino's Pizza. Alongside my father and twin brother, we have proudly served pizza to Charlotte, Gastonia, Raleigh, Chapel Hill, and Hickory communities for over 30 years.--We (more...)
Company: Domino's
Location: Knightdale
Posted on: 01/17/2021

Pizza Delivery - WENDELL - Earn up to $17+hr (8935)
Description: My name is Sumner Patterson with Domino's Pizza. Alongside my father and twin brother, we have proudly served pizza to Charlotte, Gastonia, Raleigh, Chapel Hill, and Hickory communities for over 30 years.--We (more...)
Company: Domino's
Location: Rolesville
Posted on: 01/17/2021

Dishwasher
Description: TitleDishwasherJob SummaryAt Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests (more...)
Company: Olive Garden
Location: Wake Forest
Posted on: 01/17/2021

89A Ammunition Stock Control and Accounting Specialist
Description: It rsquo s up to you to keep the back of house stocked and ready to go at a moment rsquo s notice. As an Ammunition Stock Control and Accounting Specialist for the Army National Guard, it will be your (more...)
Company: Army National Guard
Location: Benson
Posted on: 01/17/2021

Receptionist
Description: What you'll do... Joining H R Block as a seasonalReceptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule in multiple, (more...)
Company: H&R Block
Location: Wendell
Posted on: 01/17/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds