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Call Center Medical Clerk

Company: Americas Staffing Partner
Location: New Bern
Posted on: August 2, 2022

Job Description:

Job Description Salary: 17.69 Job Summary: This is n ot a remote position Provide administrative support services in the Appointment Call Center for the Naval Health Clinic Cherry Point, NC (MTF). A major feature of the military health care benefit for eligible Military Healthcare System (MHS) beneficiaries is access to Medical Treatment Facilities (MTFs) health care services via a scheduled appointment. Our goal is to provide priority appointment access to its beneficiaries. Duties: Serve as the Customer Relations Representative for Appointing Services, answering complex appointment questions and resolving patient complaints. Main Point of Contact for communication of MTF appointment criteria between their staff and the MTF clinics. Continually monitor the appointment criteria set by clinics or the MTF for their impact on patients or staff. Keep the MTF Healthcare Business Operations Department Head or designee informed of these impacts, positive and negative, as they are identified. Requirements: A current American Heart Association Basic Life Support Certification(BLS) and not a CPR/AED. At least 1 year of experience in a medical field. Must have Call Center experience Must have experience with AHLTA, CHCS, and DEERS Must have a RealID

Keywords: Americas Staffing Partner, Jacksonville , Call Center Medical Clerk, Healthcare , New Bern, North Carolina

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