Water Treatment Service Technician
Company: PUROLOGIX WATER SERVICES INC
Location: Garner
Posted on: January 17, 2026
|
|
|
Job Description:
Job Description Job Description Benefits: 401(k) Competitive
salary Dental insurance Health insurance Opportunity for
advancement Paid time off Training & development Service Technician
At Purologix, we pride ourselves on delivering above-and-beyond
customer service. We are searching for a field service technician
to provide on-site maintenance for our customers equipment. The
field service technician will be in charge of installing and
testing equipment, troubleshooting issues, making repairs, and
teaching our customers how to operate their devices. Purologix is
committed to serving both customers and employees in the best way
possible. If youre looking for a place to grow your career while
providing impeccable service, wed love to meet you. Objectives of
this role: Learning the water treatment industry to successfully
install and maintain the installed equipment. Basic understanding
of programming a plus. Learn the ins and outs of our equipment to
accurately answer questions and adequately serve customers Provide
customers with tools and training to successfully operate their
equipment Become an expert in identifying and diagnosing equipment
issues Work seamlessly and cohesively with customer service
representatives, logistics coordinators, and other members of the
team Resolve all customer complaints and repair or replace
malfunctioning equipment Leave customers feeling satisfied and
confident in their equipment at the end of each visit
Responsibilities Install equipment in customers homes or places of
business and train customers to properly operate or service their
new hardware Work with field service representatives to thoroughly
understand customer complaints and equipment issues before arriving
on-site for maintenance Travel to job sites to troubleshoot issues,
diagnose problems, and fix or replace equipment as needed Provide
regularly scheduled, ongoing equipment maintenance visits Operate
the company vehicle and provide schedule updates with tracking
software Follow company procedures and safety policies Skills and
qualifications Ability to install equipment, diagnose problems, and
make repairs Plumbing skills a PLUS Strong time-management skills
and an ability to stick to a tight schedule Excellent
problem-solving skills with a knack for troubleshooting technical
issues Lifting, Bending and working in the weather required Ability
to collaborate with others and work well on a team Enthusiasm for
providing excellent customer service Excellent communication skills
Pass a background and drug test Valid drivers license Customer
service background Experience performing on-site maintenance with
plumbing skills Equal Opportunity Employer: Purologix Water
SERVICES is an Equal Opportunity/Affirmative Action employer and
values diversity. All qualified applicants will receive
consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected veteran status, age, or any other
characteristic protected by law.
Keywords: PUROLOGIX WATER SERVICES INC, Jacksonville , Water Treatment Service Technician, Engineering , Garner, North Carolina
