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Check-In Representative - PAS I

Company: Pinehurst Surgical Clinic PA
Location: Pinehurst
Posted on: March 17, 2026

Job Description:

Description: SUMMARY: A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities. The job description for a patient access representative will include communicating well with members of the public and accurately recording data. Responsible for providing quality and efficient customer service to our patients. POSITION REQUIREMENTS: Check-in * Greet patients and their caregivers on arrival * Collect accurate information such as patient demographics and insurance information * Relay information to relevant staff members * Collect copays and balances as required or instructed * Assist patients with questions, concerns, and issues * Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI * Other duties as assigned by manager, leads, or other superiors to limit downtime End of Day * Balance daily transactions * Add up all receipts and balance with monies received for the day * Write deposit for monies collected * Print out daily transactions and reports Requirements: PREFERRED QUALIFICATIONS: * Experience in a clerical position preferred * High school diploma or equivalent * Knowledge of medical terminology and insurance plans is beneficial * Proficiency in Microsoft Office and data entry systems * Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers * Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications * Ability to multitask and maintain strong attention to detail * Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance PERSONAL CHARACTERISTICS: * Compassionate and patient * Professional demeanor * Excellent communication and interpersonal skills * Strong administrative and organizational skills * Listens well and devotes full attention to patients and medical professionals * Maintain confidentiality PI68f3e2f9e362-29400-39286646

Keywords: Pinehurst Surgical Clinic PA, Jacksonville , Check-In Representative - PAS I, Customer Service & Call Center , Pinehurst, North Carolina


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