Customer Solutions Expert (Inside Sales)
Company: United Contractors Roofing
Location: Myrtle Beach
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Salary: $20 hourly Bonus
Customer Success Representative (Inside Sales) United Roofing
Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some
Saturday's may apply) Overview United Roofing is one of the
fastest-growing roofing companies in the Southeast, proudly
recognized for exceptional customer service, sales excellence, and
top-tier warranty protection. As an Inside Sales Representative,
youll be the voice of United Roofing, connecting with prospective
customers, managing inbound inquiries, and scheduling inspections
for our Roofing Experts. This role is perfect for someone who
thrives in a fast-paced, performance-driven environment and has a
passion for delivering best-in-class customer experiences. Why Join
United Roofing Free Medical Benefits (after qualifying period)
401(k) with 4% company match Paid Time Off All federal holidays
recognized Trips & unique experiences for top performers Uncapped
commissions hourly pay One-on-one training with our award-winning
sales leadership team Clear promotion pathway to leadership
positions Top-of-the-line technology and resources to support your
success Awards & Recognition In 2024, United Roofing received three
prestigious awards: Diamond Customer Service Award Highest
recognition for service excellence. Top 20 in North America for
Sales Excellence Ranked 10 across the continent. 1 in South
Carolina for Warranty Protection State leader in customer care and
trust. Responsibilities Manage inbound calls and follow up on leads
generated by marketing and canvassing teams. Engage homeowners with
clear and professional communication, explaining our services and
warranty programs. Schedule inspections for Roofing Experts to
evaluate customer needs. Maintain accurate customer records and
appointment scheduling within our CRM. Participate in frequent
department meetings and ongoing training sessions to refine skills
and stay aligned with company goals. Deliver best-in-class customer
service, consistently targeting 5-Star satisfaction. Meet and
exceed performance metrics related to calls, scheduled
appointments, and customer satisfaction. Qualifications Fluent in
English with exceptional verbal communication skills. Strong
organizational and time management abilities. Positive,
professional, and goal-oriented mindset. Self-motivated and
disciplined in a fast-paced environment. Previous experience in
customer service or inside sales preferred, but not required.
Comfortable learning and using technology systems for scheduling
and reporting. Equal Opportunity Statement United Roofing is an
Equal Opportunity Employer. Important: All candidates must be W2
employees and have proper authorization to work in the U.S. View
the list of acceptable I-9 documents here.
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To learn more about United Roofing, please visit our official
website: https://www.unitedroofing.ai You can also connect with us
on our social media: Facebook:
https://www.facebook.com/unitedcroofing/ Instagram:
https://www.instagram.com/united_contractors_roofing/
Keywords: United Contractors Roofing, Jacksonville , Customer Solutions Expert (Inside Sales), Customer Service & Call Center , Myrtle Beach, North Carolina
