Property Care Manager
Company: VTrips
Location: Carolina Beach
Posted on: February 16, 2026
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Job Description:
Job Description Job Description VTrips is seeking a Property
Care Manager to oversee the care and condition of a portfolio of
assigned vacation rental properties. The Property Care Manager will
be responsible for ensuring that quality assurance inspections,
inventory management, billing and vendor management, and
administrative functions are carried out efficiently and
effectively. Essential Responsibilities: Collaborate with the
Client Success Manager to determine the preferred method of
communication for owners in assigned portfolios. Conduct monthly
quality control inspections of assigned portfolios and document
findings in the system. Review and confirm completion of all new
property paperwork with the Client Success Manager and ensure
timely entry into the system. Foster and maintain relationships
with HOAs and community service staff to enhance relationships
between operations and owners. Manage property onboarding and
offboarding processes. Review owner statements monthly in
conjunction with the Client Success Manager and accounting
department to ensure accuracy. Operate with the owner's interests
in mind and understand the financial goals of the assigned
portfolio. Maintain professional communication with
vendors/contractors regarding scheduling, billing, certificates of
insurance, and other needs. Submit invoices for payment and
maintain detailed records associated with work orders, inspections,
and inventory. Coordinate with the Supervisor regarding units
coming on/off the program and execute the standard protocol. Ensure
the availability of updated pictures and continually monitor the
need for updates (Inside Maps). Establish and maintain a continuous
maintenance schedule and assignments for the property portfolio,
providing assistance to other Property Managers as needed. Promptly
report guest damages and missing items, providing photos and
documentation. Administer the "go-back" protocol with Housekeepers
for any guest satisfaction issues related to property conditions.
Take responsibility for the installation and maintenance of WIFI in
units. Attend meetings with supervisors and/or upper management as
requested. Learn and comply with all company, local, state, and
federal safety rules. Familiarize yourself with the company's
emergency preparedness plan and be available for implementation and
assistance if necessary. Fulfill after-hours on-call
responsibilities on a rotational and as-needed basis. Please note
this job description is not exhaustive and may be subject to
change. Duties, responsibilities, and activities may vary based on
regional and location-specific needs of the company. VTrips is an
Equal Opportunity Employer and fully subscribes to, as well as
practices, the principles of Equal Employment Opportunity.
Therefore, we do not discriminate based on race, color, religion,
sex, national origin, age, disability, citizenship, marital status,
sexual orientation, or any other characteristic protected by law in
the recruitment, selection, placement, training, compensation, and
promotion of our employees. Qualifications: Proficiency with
document management, databases, and spreadsheets. Working knowledge
of Microsoft applications. Strong organizational skills with the
ability to multitask and problem-solve. Excellent communication
skills. Valid driver's license, auto insurance, and reliable
transportation for travel between locations while working. Must be
eligible to work in the United States and pass a background
screening. Ability to work a variable schedule, including weekends,
holidays, and on-call shifts as assigned.
Physical/Mental/Environmental Demands: Sitting – 30%,
Walking/Standing – 70%. Required to stoop, bend, stretch, twist,
and reach. Regularly lift up to 25 lbs. Must be able to talk or
hear. Specific vision abilities required by this job include close
vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus. Organize, multitask, and problem-solve.
Combination of indoor and outdoor workspaces. Benefits: Competitive
salary. Comprehensive medical, dental, and vision insurance. 401(k)
retirement plan with company match. Paid time off and holidays.
Employee discounts on vacation rentals. Professional development
opportunities. Apply now and become a vital part of VTrips, where
your career is more than just a job - it's an adventure!
Keywords: VTrips, Jacksonville , Property Care Manager, Administration, Clerical , Carolina Beach, North Carolina
