JacksonvilleNCRecruiter Since 2001
the smart solution for Jacksonville jobs

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney -

Company: Intuit
Location: Jacksonville
Posted on: October 3, 2019

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities* This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers* Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations* Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation* Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language* Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries* Document customer interactionsQualifications* This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers* Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations* Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy* Tax returns prepared, signed and delivered to customer* Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer* Document customer interactions* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxesFor internal use: tst

Keywords: Intuit, Jacksonville , Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney -, Accounting, Auditing , Jacksonville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Executive Briefing Center Manager
Description: Job ID : 77866 br br Location: USA-NC-Raleigh br br Functional Area: Marketing br br Facility: Corporate Office br br Relocation Provided: No br br Education Required: (more...)
Company: Lenovo
Location: Raleigh
Posted on: 10/18/2019

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Jacksonville
Posted on: 10/19/2019

Operational Risk Consultant 4 - Treasury Management Payment Delivery Risk & Controls
Description: Job DescriptionAt Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Raleigh
Posted on: 10/15/2019


Financial Associate
Description: Summary Our Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous (more...)
Company: Thrivent Financial
Location: Raleigh
Posted on: 10/18/2019

Auditor/Investigator - Raleigh
Description: Auditor/Investigator 13 Audit trust account records of real
Company: NC REAL ESTATE COMMISSION
Location: Raleigh
Posted on: 10/18/2019

Remote Credentialed Tax Professional
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Jacksonville
Posted on: 10/16/2019

Bilingual Tax Professional - CPA - Remote - Wilmington
Description: OverviewJoin Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Wilmington
Posted on: 10/16/2019

Accounting Auditor
Description: Vistabution is a General Contracting firm specializing in environmental remediation and right of way acquisition. We are looking for an organized, passionate
Company: Vistabution, LLC.
Location: Raleigh
Posted on: 10/18/2019

First Year Tax Professional
Description: br Do you have a passion for helping people and solving problems Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of (more...)
Company: H&R BLOCK
Location: Fayetteville
Posted on: 10/18/2019

Insurance and Financial Sales - LIFE INSURANCE LICENSED REQ'D (Raleigh,NC)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Raleigh
Posted on: 10/19/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Jacksonville RSS job feeds