Benchmark Hospitality: Sanderling Resort Night Auditor/Guest Service Representative-1

Company: Benchmark Hospitality
Location: Atlantic
Posted on: November 19, 2021

Job Description:

Come be a part of something bigger! More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our Be the Difference philosophy, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:Full Time employees have access to Medical and Dental insurance to fit your needsBenchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)401K match (Let us help you build your financial future)Companywide Hotel Room Discounts (Who doesnt love to get away)Paid Time Off (Holidays/Vacation)Employee Assistance Program (We are here to support you)Employee family events (bring the kids!)Partnerships and discounts with major retailers such as AT& T, Verizon and Dish to name a fewMany more, please inquire for more details Who are we?As a Night Auditor and Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. Your role will ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. What you will have an opportunity to do:The ideal candidate will:Possess a genuine warm and caring personality with a passion for customer service.Demonstrate high integrity, attention to details, polished appearance with professional verbal and written communication skills.Enjoy working the 3rd shift demonstrating punctual attendance to work from 11 pm to 7 am with minimal supervision.Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.Optimize each guests experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.Be comfortable using a computer to learn Point of Sales (POS) systems accurately and confidently for cash and credit card business transactions.Have strong math and accounting skills.Ensure accurate and timely recording of daily outlet totals and that information is recorded properly.Perform daily backups on systems and perform any necessary maintenance when situations arise.Balance daily credit card postings.Note: Other duties as assigned by supervisor or management Benefits for Full Time EmployeesMedical, Dental, and Vision Coverage401K retirement planShort and Long-Term Disability Income*Term Life and AD& D InsuranceVacation PTO & Holiday/Sick PTOEmployee Assistance Program What are we looking for?Qualifications:Must have the ability to work the overnight hoursA high attention to detailHigh school diploma or equivalent.A strong desire to make an impact on other peopleAn outgoing and engaging personalityComputer skillsExcellent verbal and written communication skills.Ability to work in a fast-paced setting.Ability to stand for the duration of the shift.Must be available to work various shifts including weekends and holidays. Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: Benchmark Hospitality, Jacksonville , Benchmark Hospitality: Sanderling Resort Night Auditor/Guest Service Representative-1, Accounting, Auditing , Atlantic, North Carolina